Location: Philadelphia, PA, U.S.
Contract Length - 2 - 2.5 years
Responsibilities
- Develop all program specific reporting materials to ensure PGW compliance with PA Utility Commission orders; prepare analyses and documentation for annual plans and progress reports filed with the PUC.
- Coordinate day to day activities of contractors to ensure program compliance with contractual requirements, program requirements, and applicable regulations.
- Assist in developing partnerships with relevant external stakeholders and programs to provide more comprehensive energy-efficiency and customer services to PGW’s residential customers.
- Lead the Request for Proposal (RFP) processes for externally sourced functions.
- Oversee program and contractor evaluations; prepare, analyze and report on findings making appropriate recommendations for program improvements
- Administers policies and procedures that define the key indicators for determining eligibility for PGW’s energy efficiency programs.
- Prepare, analyze and report on findings making appropriate recommendations for program improvements.
- Keep abreast of changes in federal, state and local regulations and recommend changes/updates for policies & procedures in order to ensure the program remains in compliance operating in an efficient and effective manner.
- Research and implement emerging residential customer satisfaction concepts/programs and utility best practices to anticipate and meet customer needs.
- Perform other special projects and assignments as requested.